Book a Delivery Job
Enter the postcode and the system will automatically schedule to the correct day based on your zone rules.
Customer Details
Required
Select delivery address
Required
Required
Required
Delivery Details
Standard
Priority
Urgent
POD Requirements
Instructions
Delivery Notes / Documents
Drop delivery note files here, or click to browse
PDF, Word, Excel, images accepted · Multiple files allowed
Collection Details
Item condition is recorded by the driver at the point of collection.
Collection Evidence Required
Job Summary
Updates as you type
TypeDelivery
Customer—
Postcode—
Scheduled Date —
Zone—
Opening HoursSelect a customer
PriorityStandard
Items—
PODSignature, Photo
This Week's Capacity
Jobs already booked per day
Zone Schedule
Which areas run on which days
Track jobs live in the app
Drivers, routes, and POD — all in real time.
Open App
Weekly Schedule
Drag jobs between days to override the plan. Click any job for full details.
Status Scheduled Out for delivery Delivered / Collected Failed Collection Del & Coll
Show full job list this week
RefCustomerPostcodeZoneDriverDateWindowStatus
Day Map
Every driver's route for the day, colour-coded — see who's doing what at a glance.
Stop time min
Zone Manager
Select a zone then click any postcode area on the map to assign it. Click Edit to change zone settings.
No zone selected — click areas to assign
New Zone
Add a single district (SG6) or an area code to bulk-add all districts in that area (SG = all SG postcodes).
Zone Summary
Save this zone to see stats.
All Jobs
Every booked delivery with zone, date, and status.
Job Board
Booked Ref Customer Postcode Zone Driver Date Window Booked by Status
Customer Directory
Saved addresses, contacts and delivery instructions — pulls through to the booking form automatically.
Select a customer
Choose a customer from the list to view their details, delivery instructions, and job history.
Add Customer
Colour Label
Required
Required
Jobs for this customer always go to this driver, regardless of postcode/zone.
Address Details
Required
Required
Delivery Instructions for this Address
Opening Hours for this Address
Used by the route planner to schedule arrivals within business hours. Tick Closed for days the site is not accessible.
Drivers
Manage your four drivers, assign them to zones, and see their weekly workload.
This Week's Workload
Zone Assignments
Edit Driver
Default start point in the Route Planner. You can still override it per day.
Driver
Route Planner
Start: Depot → Finish: Depot
Stops
Drag to reorder
—
Total distance
—
Est. drive time
—
Stops
Turn-by-Turn Directions
–
Driver
Reassign all stops
Settings
Configure dropdown options, system preferences, and default values.
Collection Options
Vehicle Checks
Driver Breaks
Day Limits
Depot & Start Points
Notifications
Navigation App
Proof of Delivery
Map & Locations
Fleet / Vehicles
Updates
Collection Reasons
Shown in the "Reason for Collection" dropdown when booking a collection or delivery & collection job
Return Destinations
Shown in the "Return Destination" dropdown when booking a collection
Method override reasons
Shown when you book a DM Driver job for a customer whose default delivery/collection method is something else (e.g. DPD)
Default Depot Address
Used as the default start point in the Route Planner
Job Numbering & Maintenance
One-off tools. Job references now come from SharePoint (collision-proof). Use this to convert existing jobs to the new scheme.
Migrate every synced job to use its SharePoint Id as its DM reference (DM-<Id>). This makes all references permanent and unique, and resolves any current duplicate numbers. Not-yet-synced jobs are left until they sync. Safe to run more than once.
Default Notification Settings
These defaults are applied to every new job booking. They can be overridden per job.
Navigation App
Choose which app opens when a driver taps navigate on a stop or in the route planner
Proof of Delivery
Email POD documents to customers from a shared inbox via a Power Automate flow
Paste the HTTP POST URL from your Power Automate flow below. The flow receives the customer email, subject, body and the POD PDF (base64) and sends it from your shared mailbox. Leave blank to instead download the PDF and open your mail app to attach it manually.
Use {ref} for the job reference and {customer} for the customer name. The customer's email is taken from their record in the Customer Directory.
Test the connection
Fires a sample payload (with a tiny 1-page PDF attached) at your flow URL, so you can confirm it's wired up without needing a completed job. Enter where the test email should go:
Collection-ready email
Tell a customer their item is ready to collect — from the same shared inbox
Uses the same Power Automate flow / shared mailbox set above. When a Customer / Subcontractor Collection is booked (or marked) as ready, the customer can be emailed automatically — and there's an Email: ready to collect button on every such job to send or resend by hand.
Placeholders: {ref} job reference, {customer} customer name, {items} what's being collected. The customer's email is taken from their record in the Customer Directory. No attachment is sent — so your flow must send even when no file is attached.
Map & Locations
Re-resolve customer addresses to map coordinates
The route map pins each stop using coordinates resolved from its postcode, saved once and reused. If any addresses were located before the geocoding was improved — or a pin looks wrong — re-locate them all here. This overwrites saved coordinates for every customer address using the latest postcode-anchored lookup.
Tip: to fix a single address, open the customer in the Customers area and use the 📍 Re-locate button on that address instead.
Fleet Vehicles
Your vans, MOT/service dates, and off-road bookings
Past Hires
Vehicles you've hired and returned — kept for cost reconciliation
Availability Calendar
When each van is off the road — spot clashes at a glance
Off-road Bookings
When a van is unavailable (MOT, service, windscreen, repair)
Booking Reasons
The options shown in the off-road “Reason” dropdown
Driver Break Rules
Auto-insert break stops into route plans based on legal and HSE guidance
Legal requirement (Working Time Directive): A 20-minute rest break when working more than 6 hours in a day.
HSE guidance (not law): At least 15 minutes every 2 hours of driving to manage fatigue safely.
Daily Work Limits
Set what constitutes a full day. The system warns when a route or day's jobs would exceed these thresholds.
These defaults apply to all drivers. Per-driver limits can be set in the Drivers section and will override these defaults.
Time allowed at each stop, used to estimate whether a day fits within the hours limit.
Keeps far-future recurring jobs out of the job board and returns lists. Set 0 to show everything.
Vehicle Check Items
Customise the items shown in the weekly vehicle check checklist
App Version & Updates
Check whether this device is running the latest deployed version
Loading…
The scheduler also checks automatically every few minutes and shows a banner when a newer version is deployed. "Update now" simply reloads the page.
Delivery Method Notice
Daily Limit Exceeded
Weekly Vehicle Check
Complete this check before starting your first delivery of the week. This is a legal requirement under vehicle operator licence conditions.
Returns & Intake
Track items returned by drivers, dropped off by DPD / couriers, or hand-delivered by customers. Tick off once booked into your systems.
Awaiting Arrival
0
Awaiting Booking In
0
Booked In
0
Log Intake
Record items received
Cancel Job
Add new customer
Customer details
Required
Required
Delivery address
Required
Required
Set up recurring schedule
Zone will be detected from the address postcode